Refunds & De-registration

EdUgo follows a 14-day refund policy:  

- EdUgo provides a 100% refund for the deregistration of a course before 14 days 

- Should the de-registration of a course take place between 14 - 21

days, there is a 50% charge billed to the client 

- Should the de-registration of a course take place after 21 days, 100% of the fee will be retained by edUgo

Billing

Payment Options:

1. EFT

2. Credit Card authorisation, done via email or telephone

- There is no online payment gateway

- All customer billing is generated by edUgo/Sherwood Books

- Only on receipt of full payment will the registered course be made available for access

Transfers

- Only official edUgo vouchers are valid as an alternative means of payment

- Transfers from one course to another is only valid within the first 14 days of registration

- Transfer queries must be emailed to the administrator at  for a transfer to be authorized

Registration

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- LATE REGISTRATIONS: edUgo allows a client a maximum of 3 days after the earliest session start date to register

Course Extensions

- Maximum extension period is 10 days

- FINAL EXAM: Extensions on final exam is granted only if a request has been sent to the administrator and the "REQUEST" button activated.

- An extension period is granted for final examination ONLY

* Once a course has been completed, the course subscription will be terminated and the student will not be allowed to access to any other course using their account. A new risgtration will be required.

*edUgo is an official distributor of ed2go range of courses in South Africa.

*All content is created, managed and authenticated by ed2go.